Information, Advice and Guidance

Welcome to the Information, Advice and Guidance (IAG) area of the Poultec Website.  In this area you will be able to get information which will help you with selecting your chosen career path or if you are a current learner provide you with support and guidance, and assist you in finding your next training course if you wish to progress.

To learn more about Poultec’s commitment to providing quality Information, Advice and Guidance, please see our Statement of Service, which can be found here.

If you need help and support on your training programme then please contact your assessor in the first instance and if unavailable then contact your Internal Verifier.  Contact numbers and email addresses can be found in your portfolio or you can message them directly using the e-portfolio system.

If you have any subject area specific queries you can contact the Poultec Reception on 01362 850983 and ask for the following;

Nathan Raines - Agriculture, Food Manufacturing, Butchery and Manufacturing.

Sarah Abbs - Equine.

Michelle Bugg - Management, Retail, Customer Service, Hospitality and Catering, Contact Centre, Warehousing and Logistics, Information Technology, Engineering, Fitness and Speedway.

If you have any specific issues you would like to discuss please contact the individuals below;

Apprenticeship Recruitment and Guidance – Ben Gaskins

01362 850983 / 07736 877305

Safeguarding Issues – Michelle Bugg (DSL) or Leroy Burrell (Alternative DSL)

01362 850983 / 07734 472751

01362 850983 / 07900 560963

Equal Opportunities Issues – Michelle Bugg

01362 850983 / 07734 472751

E-portfolio Technical Queries  – Leroy Burrell

01362 850983 / 07900 560963

Other useful websites for personal advice and guidance:

Direct Gov – Government services ie tax, benefits, passport applications etc.

Citizens Advice – Impartial advice to everyone on their rights and responsibilities

Advice Guide – Online advice from Citizens Advice Services

NHS Choices – General Health Advice from NHS

The Money Advice Service – Government supported financial advice

Terrence Higgins Trust – Terrence Higgins Trust is the leading and largest HIV and sexual health charity in the UK

Relate – Relate is working to promote health, respect and justice in couple and family relationships

Alcoholics Anonymous – Advice and Guidance of Alcohol issues

Rehab 4 Addiction - A free addiction advice service

Talk to Frank – Advice on drug addiction

Samaritans – Confidential non-judgemental emotional support, 24 hours a day

The Addiction Centre – Advice on addiction.

ACAS – Employment Law

UK Border Agency – Home Office UK Border Agency website

NARIC – the National Agency responsible for providing information, advice and expert opinion on vocational, academic and professional skills and qualifications from over 180 countries worldwide.

EQF – The European Qualifications Framework for lifelong learning (EQF) provides a common reference framework which assists in comparing the national qualifications systems, frameworks and their levels.

If Poultec are unable to provide the next course you are looking for then we will do our best to help sign-post you to organisations that can help.  Below you will find useful links to websites which have course search facilities;

Agriculture Specific –

Food and Drink Manufacturing Specific –

General –

National Careers Service -