Prepare your businesses for the challenges ahead
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short courses
Main points to consider: Understanding conflict; Recognising signs and causes of conflict; Dealing with conflict; Emotional intelligence; Psychology behind behaviours; Communication methods; Managing challenging conversations; Conflict resolution; Escalating problems.
ENQUIRE 13 Nov 2024 – 10:00 to 12:00 — 13 spaces available
Main topics discussed: Leaders vs managers; Management styles; Management models in practice; Communication; HR procedures & legal requirements; Sickness & absence; Bullying & Harassment.
ENQUIRE 23 Oct 2024 – 10:00 to 12:00 — 16 spaces available
short courses
Management
Poultec’s suite of business short courses are delivered by our team of experienced occupational tutors. All courses are delivered in small groups, face-to-face or via Zoom and include comprehensive course notes.
Dealing with Conflict (web)
£65 per candidate
Main points to consider: Understanding conflict; Recognising signs and causes of conflict; Dealing with conflict; Emotional intelligence; Psychology behind behaviours; Communication methods; Managing challenging conversations; Conflict resolution; Escalating problems.
ENQUIRE 13 Nov 2024 – 10:00 to 12:00 — 13 spaces available
Introduction to Management Skills (web)
£65 per candidate
Main topics discussed: Leaders vs managers; Management styles; Management models in practice; Communication; HR procedures & legal requirements; Sickness & absence; Bullying & Harassment.
ENQUIRE 23 Oct 2024 – 10:00 to 12:00 — 16 spaces available