We deliver hospitality & catering apprenticeships in a variety of establishments across Norfolk and Suffolk, including cafes, restaurants, pubs, and hotels.
Our tailored programmes are designed to meet the real-world demands of hospitality settings, helping you recruit, train, and retain talented staff who can thrive in front-of-house or back-of-house roles. Each programme combines practical experience with off-the-job learning to develop skills that truly make a difference.
Whether you’re upskilling new or existing team members, Poultec’s expert tutors, flexible delivery, and commitment to quality training make us a trusted partner for hospitality businesses.
Apprenticeships and training
Level 2 Production Chef Apprenticeship
This 12 month apprenticeship is ideal for those starting a new role as a Junior/Production Chef, or those with some experience looking to gain the skills, knowledge, and experience needed to progress in their career.
This apprenticeship includes:
- Monthly training sessions with expert tutors
- Tailored training plans
- Personalised one-to-one support
- Workplace visits
- End-point assessment
Level 2 Customer Service Practitioner Apprenticeship
This 12 month apprenticeship is ideal for those just starting a role in customer service, or those with some experience looking to gain the skills, knowledge, and experience needed to progress in their career.
This apprenticeship includes:
- Diploma for Customer Service Practitioners
- Monthly training sessions with expert tutors
- Tailored training plans
- Personalised one-to-one support
- Workplace visits
- End-point assessment
ILM Level 3 Team Leader Apprenticeship
This 15-month apprenticeship is aimed at those new to a team leader/supervisor/line-manager role, or those with some experience looking to gain the skills, knowledge, and experience needed to progress with their career.
This apprenticeship includes:
- Diploma for Team Leaders
- Monthly training sessions with expert tutors
- Tailored training plans
- Personalised one-to-one support
- Workplace visits
- End-point assessment
16-19 study programmes
Level 2 Certificate in Hospitality and Catering Principles (Food Service) - Highfield
Starting September 2025
Our Hospitality and Catering course for 16-19-year-olds will equip you with the essential skills and knowledge needed to kickstart a career in this fast-paced industry. The course covers a wide range of topics and will allow you to gain hands-on experience in preparing and cooking a variety of dishes.
What are the benefits?
- Gain recognised qualifications
- Learn from expert tutors in a professional cookery studio
- Gain hands-on experience
- Fully funded training
- Maths & English functional skills included (if required)
Entry requirements:
You must be 16-19-years-old or up to 24 years of age with an EHCP. There are no formal academic entry requirements; however, an initial selection interview is mandatory.
