Whether you’re looking to train your front-office staff or to develop strong leadership teams, our flexible apprenticeship programmes are designed to fit around the demands of a busy school environment.
With dedicated tutor support and funded options available, Poultec makes it easy for schools to invest in the people who keep operations running smoothly.
In addition to apprenticeships, we also offer a range of commercial training courses and eLearning options – ideal for filling skill gaps and ensuring compliance.
Apprenticeships
Level 2 Customer Service Practitioner Apprenticeship
This 12 month apprenticeship is ideal for those just starting a role in customer service, or those with some experience looking to gain the skills, knowledge, and experience needed to progress in their career.
This apprenticeship includes:
- Diploma for Customer Service Practitioners
- Monthly training sessions with expert tutors
- Tailored training plans
- Personalised one-to-one support
- Workplace visits
- End-point assessment
Level 3 Customer Service Specialist Apprenticeship
This 15-month apprenticeship is for individuals in a team leader role looking to advance in customer service, gaining the skills, knowledge, and experience needed to succeed in the role.
This apprenticeship includes:
- Diploma for Customer Service Specialists
- Monthly training sessions with expert tutors
- Tailored training plans
- Personalised one-to-one support
- Workplace visits
- End-point assessment
Level 3 Business Administrator Apprenticeship
This 18-month apprenticeship is ideal for those just starting a role in business administration, or those with some experience looking to gain the skills, knowledge, and experience needed to progress in their career.
This apprenticeship includes:
- Diploma for Business Administrators
- Monthly training sessions with expert tutors
- Tailored training plans
- Personalised one-to-one support
- Workplace visits
- End-point assessment
ILM Level 3 Team Leader Apprenticeship
This 15-month apprenticeship is aimed at those new to a team leader/supervisor/line-manager role, or those with some experience looking to gain the skills, knowledge, and experience needed to progress with their career.
This apprenticeship includes:
- Diploma for Team Leaders
- Monthly training sessions with expert tutors
- Tailored training plans
- Personalised one-to-one support
- Workplace visits
- End-point assessment
ILM Level 5 Operations Manager Apprenticeship
This 24-month apprenticeship is designed for operational/departmental managers new to the role, or those with some experience looking to gain the knowledge, skills, and experience needed to progress with their career.
This apprenticeship includes:
- Diploma for Operational Leaders and Managers
- Monthly training sessions with expert tutors
- Tailored training plans
- Personalised one-to-one support
- Workplace visits
- End-point assessment
Commercial training
Alongside our apprenticeships, we offer a range of accredited short courses designed to upskill your team, address specific training needs, and ensure compliance. These flexible, high-impact courses are ideal for topping up knowledge, meeting regulatory requirements, or developing core workplace skills.
Categories include:
Health & Safety
Food Safety
First Aid
Management
Business Skills
…and more.
