Customer Service
A positive impression and going that extra mile will always make the difference to your customers and the company’s profitability. The customer is the most important person in any business and your reputation relies on them being given excellent service.
Who is it For?
The Customer Service NVQ is aimed at those who want to develop their ability to deliver high level and reliable customer service. The NVQ Diploma in Customer Service is for anyone who works in a customer-facing role.
Which Level?
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Latest News
Latest First Aid Courses
Poultec Training Limited next series of First Aid courses in Norfolk will be held at South Green Park Mattishall. We will be running a CIEH Level 2 Emergency First Aid at Work course on Monday 6th February – this one-day course costs £84.00 including VAT. We are also running a HSE 3-day First Aid Course read more
Case Studies
Richard Hall, Orchard Surgery
Having never recruited a school-leaver before, we were a little apprehensive at taking on a young apprentice with little experience of life in general. These fears were rapidly dispelled. Claire has integrated well into our team. With the help and guidance of Poultec, she has a training plan which is beneficial to her, and fits read more