cs2

Customer Service

A positive impression and going that extra mile will always make the difference to your customers and the company’s profitability. The customer is the most important person in any business and your reputation relies on them being given excellent service.

Who is it For?

The Customer Service NVQ is aimed at those who want to develop their ability to deliver high level and reliable customer service. The NVQ Diploma in Customer Service is for anyone who works in a customer-facing role.

Which Level?

Level 2: You have just recently started working in an environment dealing with customers and are looking to solidify your skills.

 

Level 3: You have some experience working in an environment dealing with customers and want to develop your skills further. You may be looking to move into a supervisory position.

Latest News

Poultec Continues Support of Kings Lynn Stars

Poultec Training Limited is pleased to announce the continued sponsorship of the Kings Lynn Stars Elite League Speedway Team.  The local training provider has been supporting the team for 10 seasons and will continue for the2013 season.  Poultec Training Limited and Roger Warnes Transport are the two team sponsors and at the recent Team Preview read more

Case Studies

Company Overview