Callcentre7

City & Guilds: Level 2 NVQ in Contact Centre Operations

This qualification is aimed at staff working in contact centres who would like to have their competency in the workplace accredited or newly appointed team members who would work towards this qualification to gain the knowledge and skills required to work in a contact centre.

This qualification is tailored to a specific work environment by selecting units appropriate to your individual work place.

Latest News

Banham Poultry Staff Celebrate Success

On Wednesday 26th March, a group of 18 Banham Poultry staff celebrated achieving their Apprenticeship Awards. Achieving Level 3 Advanced Apprenticeships were Heidi Davis, Paul Ethridge, Magdalene Kostuch, Martin Kula, Laimutis Mocevicius, Natalija Perkuna, John Walters and Linda Walters. Achieving Level 2 Apprenticeships were Alvaro Goncalves, Janis Leipins, Igoris Matiusovas, Luis Cravinho, Jose Ribeiro, Karen read more

Case Studies

Company Overview