City & Guilds: Level 2 NVQ in Contact Centre Operations
This qualification is aimed at staff working in contact centres who would like to have their competency in the workplace accredited or newly appointed team members who would work towards this qualification to gain the knowledge and skills required to work in a contact centre.
This qualification is tailored to a specific work environment by selecting units appropriate to your individual work place.
Inesa’s a Cut Above the Rest
On Tuesday 24th February 2015, Inesa Petrauskiene’s achievements on her Apprenticeship award, with Poultec Training, found her shaking hands with Mr. Mark Adams, The Deputy Master of the Worshipful Company of Butchers at Tallow Chandlers’ Hall in London at The Institute of Meat/ Worshipful Company of Butchers ceremony, sponsored by Poulters’ Company. The presentation of read more