City & Guilds: Level 2 NVQ in Contact Centre Operations
This qualification is aimed at staff working in contact centres who would like to have their competency in the workplace accredited or newly appointed team members who would work towards this qualification to gain the knowledge and skills required to work in a contact centre.
This qualification is tailored to a specific work environment by selecting units appropriate to your individual work place.
Gold Medallist, Jessica-Jane Applegate MBE, Congratulates Poultec Learners
On Thursday 18th September, Poultec Training hosted their annual Learner Awards, a celebration of those completing qualifications with Poultec over the last 12-months. Learners from each of Poultec’s delivery areas were nominated by their tutor where they had excelled in their learning or overcome barriers to complete their qualifications. Award categories included Agriculture, Food Manufacturing, read more