Callcentre7

City & Guilds: Level 2 NVQ in Contact Centre Operations

This qualification is aimed at staff working in contact centres who would like to have their competency in the workplace accredited or newly appointed team members who would work towards this qualification to gain the knowledge and skills required to work in a contact centre.

This qualification is tailored to a specific work environment by selecting units appropriate to your individual work place.

Latest News

Poultec Helps Students Engineer their Future

Poultec Training Limited are pleased to announce the addition of Automotive and Mechanical Engineering to their portfolio of training programmes.  This latest addition has resulted in the development of a specialised Engineering Training Unit located at the Henderson Business Centre in Norwich.  The first of two workshops has been fitted with the latest automotive engineering read more

Case Studies

Company Overview