City & Guilds: Level 2 NVQ in Contact Centre Operations

This qualification is aimed at staff working in contact centres who would like to have their competency in the workplace accredited or newly appointed team members who would work towards this qualification to gain the knowledge and skills required to work in a contact centre.

This qualification is tailored to a specific work environment by selecting units appropriate to your individual work place.

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Poultec Present Cheque to East Anglian Air Ambulance!

Cast yourself back to July, at The Royal Norfolk Show, where members of the public climbed up Poultec Training’s 23ft climbing wall in the aid of raising money towards East Anglian Air Ambulance.   The two scorching days didn’t stop adventurous climbers reaching the summit, allowing Poultec Training to raise £265.   Recently, Sophie, the read more

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