City & Guilds: Level 2 NVQ in Contact Centre Operations
This qualification is aimed at staff working in contact centres who would like to have their competency in the workplace accredited or newly appointed team members who would work towards this qualification to gain the knowledge and skills required to work in a contact centre.
This qualification is tailored to a specific work environment by selecting units appropriate to your individual work place.
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NEET Hospitality Course
On 26th January this year, 6 young learners who were not in employment, education or training (NEET) started a 12 week hospitality course with Poultec Training Ltd at South Green Park in Mattishall, Dereham. The aim was to provide these 16-18 year olds with a suitable qualification to help them further their training or to read more