Information, Advice and Guidance

Welcome to the Learner support area of the Poultec Website.  In this area you will be able to get information which will help you with your current programme and also assist you in finding your next training course if you wish to progress.

If you need help and support on your training programme then please contact your assessor in the first instance and if unavailable then contact your Internal Verifier.  Contact numbers and email addresses can be found in your portfolios or you can message them directly using the e-portfolio system.

If you have any area specific queries you can contact the Poultec Reception on 01362 850983 and ask for the following;

Agriculture / Food Manufacturing – Nathan Raines

Management / Retail / Customer Service / Hospitailty and Catering / Contact Centre / Warehousing and Logistics / Information Technology – Michelle Bugg

Skills for Life / ESOL – Rachel Oner

If you have any specific issues you would like to discuss please contact the individuals below;

Safeguarding Issues – Michelle Bugg 01362 850983 / 07734 472751   michelle.bugg@poultec.co.uk

Equal Opportunities Issues – Michelle Bugg 01362 850983 / 07734 472751  michelle.bugg@poultec.co.uk

Health and Safety Issues – Kevin Bowman 01362 850983 / 07736 877305  kevin.bowman@poultec.co.uk

E-portfolio queries  – Leroy Burrell 01362 850983 / 07900 560963  leroy.burrell@poultec.co.uk

Other useful websites for personal advice and guidance:

Direct Gov – Government services ie tax, benifits, passport applications etc.

Citizens Advice – Impartial advice to everyone on their rights and responsibilities

Advice Guide – Online advice from Citizens Advice Services

NHS Direct – General Health Advice

Terrence Higgins Trust – Terrence Higgins Trust is the leading and largest HIV and sexual health charity in the UK

Relate – Relate is working to promote health, respect and justice in couple and family relationships

Alcoholics Anonymous – Advice and Guidance of Alcohol issues

Talk to Frank – Advice on drug addiction

Samaritans - Confidential non-judgemental emotional support, 24 hours a day

ACAS – Employment Law

UK Border Agency – Home Office UK Border Agency website

NARIC – the National Agency responsible for providing information, advice and expert opinion on vocational, academic and professional skills and qualifications from over 180 countries worldwide.

EQF – The European Qualifications Framework for lifelong learning (EQF) provides a common reference framework which assists in comparing the national qualifications systems, frameworks and their levels.

If Poultec are unable to provide the next course you are looking for then we will do our best to help sign-post you to organisations that can help.  Below you will find useful links to websites which have course search facilities;

Agriculture Specific – www.lantracoursefinder.co.uk

Food and Drink Manufacturing Specific – www.foodanddrink.nsaacademy.co.uk

General – www.helpyouchoose.org